Privacy Policy

Chesapeake Incense Co. is committed to honoring and protecting your privacy while at the same time providing you with a first rate on-line shopping experience. As an important part of respecting your privacy, we believe that you have the right to know what information is collected by this Web site, how such information may be used, and what security measures are taken to protect your information.

Among the types of information that may be collected are the following:

• domain names of visitors to our site;

• Name, address, e-mail address and whatever credit card information you provide in connection with your purchase;

• any information that you may choose to submit in connection with any e-mail messages, on-site surveys, registry programs, contests and the like.
  
  We use this information in order to analyze, manage and improve our Web site so that we may continually strive to provide you with the best on-line shopping experience that we possibly can. Of course, we also use information such as your name, e-mail address and credit card information to contact you, respond to your inquiries, send you a catalog and to process, deliver and receive payment for your purchases. We may use such information to notify you of services, special offers, new products and other services that we believe may be of interest to you, or to notify you of important new changes in our Web site. Finally, we use collected information to help us diagnose problems with our server or other technical issues relating to the performance of the Web site.

• Security
  
  Chesapeake Incense Co. makes every effort to protect the security of your personal information. Our Shopping Cart is hosted on secure servers and utilizes SSL secure server software. Any personal information that you provide is encrypted so that no-one can read it while it is being transmitted over the Internet. Any information collected by us is stored in private files behind a firewall designed to protect your information by denying unauthorized access by outside users.
  Finally , We sell incense , not information concerning visitors to our 

                                    Refunds and Disputes      

          Any claims must be made within five(5) days from receipt of merchandise for possible adjustments or refund. No merchandise can be returned without prior authorization by Chesapeake Incense Co.   

         All disputes regarding invoices will be adjudicated by the appropriate court in the state of Maryland.      

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Chesapeake Incense Company
Annapolis, MD 21401
Phone: 410-224-0008  E:Mail - incense@comcast.net (address is not hyper-linked, copy it into your browser)

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